I’ve written up a short book note on ‘The Social Life of Information’ by John Seely Brown and Paul Duguid. It’s an excellent book that highlights the problems that can occur if you take too info-centric a view when designing information systems. Gems include:
- The industrial revolution didn’t lead to ‘atom overload’
- ‘work to rule’ often makes work impossible
- Process automation risks demanding that people forget what they know
- Learning About versus Learning To Be – that latter requires more than just information
Notes are posted here
Joining Dots 